Chat Network Ban: Lessons in defective communication

By Julian Matthews

Sept 24, 1999, Kuala Lumpur — On August 16, when Malaysians Internet users were conditionally banned from accessing the Undernet, a popular chat network, the news was greeted with little surprise.

Malaysians chatters were notorious for being regularly banned or in chat parlance, k-lined, from other networks including DALnet and EFnet.

The bans were typically imposed for abuses to the acceptable use policies of these networks - usually for attempts to disrupt or eliminate conversation or harass other chatters or for deliberate attacks to bring down chat servers.
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University hackers identified as chat abuse culprits

By Julian Matthews

Malaysian Internet service provider Jaring has identified a group of hackers from a local university as being responsible for breaking into and using local and foreign servers as launchpads for attacks and abuse on the Undernet chat network.

Jaring said up to 38 local servers, mostly in universities and government organizations, and an estimated 30 foreign servers were compromised by the hackers.

“We managed to contact the owners of all these (local) servers to secure and stop them from being abused further,” said Dr Mohamed Awang-Lah, vice president Mimos Berhad, the operator of Jaring, in a statement.

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Malaysia’s TMnet delivers ultimatum to abusers

By Julian Matthews

Internet Service Provider TMnet has issued a stern warning to its users for attacking foreign chat networks and for other abuses such as credit card fraud, hacking and virus propagation.

“If you are the perpetrator of any such activities, consider this your first and final warning. There will be no further warnings before action is taken, the least of which is the suspension of your account. If you think you cannot be traced, think again,” said the statement issued yesterday to its 350,000 subscribers by the customer support manager (Internet services) for the ISP.

TMnet said it was forced to take “drastic measures” against perpetrators of the abuse to protect “innocent” users.

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Malaysia’s TMnet users permanently banned

By Julian Matthews

The Undernet.org has permanently banned users of local Internet Service Provider TMnet from accessing the popular global chat network.

The ban came into effect Sunday after 20 administrators unanimously voted for the ban with three abstentions and none against.

“Due to the lack of communication or cooperation from TMnet, the administration of the Undernet regretfully will no longer allow connection to or use of the Undernet from its customers,” said Undernet in a statement posted Sunday.

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Malaysian ISP Jaring to scan users following abuse

By Julian Matthews

KUALA LUMPUR–Local Internet service provider Jaring will scan its users while they are online to curb the high volume of abuse of foreign chat networks.

The scanning was announced in a notice sent via email to its 200,000 subscribers Tuesday.

“Connection to any equipment which exposes our network to abuse may be terminated without notice and follow-up action will be taken against the owner of the related account. We will not hesitate to suspend or terminate any account which has been found to be abused,” warned the notice.

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Undernet rejects Malaysia’s TMnet offer to host local chat server

By Julian Matthews

KUALA LUMPUR–Internet relay chat (IRC) network administrators Undernet.org have rejected an offer by local Internet service provider TMnet to host a local server for the global IRC network as a means to end abuse by its users.

The rejection was the seventh application by the ISP which failed to meet the network’s minimum requirements.

“TMnet has neither the bandwidth nor the machine resources. We also denied them previously for incomplete applications and insufficient information, in addition to the issue of high volume of abuse by its customers,” said Angel Moss, a North American Abuse Coordinator for the Undernet.org.

TMnet made the offer this week after its customers were globally banned on Aug 15 along with users of Jaring, the other local ISP, for continual abuse of the Undernet’s network and resources.

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Malaysia’s TMnet appeals to lift chat network ban

By Julian Matthews

KUALA LUMPUR–Malaysian Internet Service Provider TMnet has submitted an appeal to lift the ban of its users by a popular global chat network after a permanent ban was imposed today.

An earlier email submitted on August 19, apparently was misdirected, forcing the chat network, which has about 45 servers worldwide, to blanket ban all users originating from the .tm.net.my domain.

Angel Moss, a North American Abuse Coordinator of Undernet.org confirmed receipt of the official appeal today from TMnet, but was unable to say whether the permanent ban would be lifted.

“The Internet is a dynamic environment, things change constantly. It will take a firm commitment on the part of TMnet before allowing their users connectivity to the Undernet ever again, ” said Moss.

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Malaysia domain the ‘most abusive’ in the world for chatting

By Julian Matthews

KUALA LUMPUR–Undernet.org administrators were forced to ban Malaysian users from its popular chat network because it is “the most abusive domain” in the world.

“Malaysian IP space and resources are being used to launch Denial of Service attacks against Undernet.org servers and services constantly. The last attack against one of our routing servers was the straw that broke the camel’s back,” said a North American Abuse Coordinator of Undernet.org known as “Angel Moss”.

Moss said the Undernet.org was “not singling out Malaysia” which was banned from the global network on Monday.
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Major chat network bans all Malaysian users

By Julian Matthews

KUALA LUMPUR–One of the largest chat networks in the world–Undernet.org–has imposed a blanket ban on Malaysian Net users for “prolonged and extensive” abuse.

The ban was effective August 16 and applies to all chatters coming into the network from the .my domain.

A statement released on the Net suggested the ban may be permanent unless the two local ISPs Jaring and TMnet resolve the issue of abuse.

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